Hey there user_vvjmuv, thanks for reaching out through our community forums! I'm sorry to hear your remote control is no longer holding up. You can either pick up a new remote at any Xfinity Store, you can have one ordered though the Xfinity Assistant, or we can place an order for a replacement remote on our end.
XfinitySean
Official Employee
•
649 Messages
6 months ago
Hey there user_vvjmuv, thanks for reaching out through our community forums! I'm sorry to hear your remote control is no longer holding up. You can either pick up a new remote at any Xfinity Store, you can have one ordered though the Xfinity Assistant, or we can place an order for a replacement remote on our end.
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