Visitor
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1 Message
Tv remote stopped working and tv reset and won’t work
I restarted the tv and now it is on the reset but my remote won’t work. I’m unable to reset it, the light does not stay green, instead it flashes to red as soon as I type a number.
XfinityQuemekia
Official Employee
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1.6K Messages
5 hours ago
Hi @user_yyssh0! Have you already tried swapping in a brand-new set of batteries? When a Xfinity remote flashes red immediately after pressing a button, it usually means the battery power is too low to send a signal or complete the pairing process. Try putting in fresh batteries first. If the light still blinks red after that, let me know.
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