Visitor

 • 

1 Message

Thursday, June 4th, 2026 10:36 AM

TV quality

Your quality of programs is so bad I don't need your TV any longer.  

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Selected Oldest First

Official Employee

 • 

3.4K Messages

45 minutes ago

@user_rb9dtz

Thanks for reaching out to us, we do apologize for any inconvenience you're having with your TV services.

 

If you are having trouble with your connection for your TV services or need help making changes to your services, please send me a direct message including your first and last name and complete service address

 

 

Here's the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message
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