Visitor
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1 Message
TV problem
Last Friday I called Xfinity and spoke with a representative. He was unable to help me over the phone and told me a technician would be at my home Saturday morning between eight and 10. One no technician showed up. I called Xfinity again and spoke with him. He promised to call me back within an hour, and I never heard from him. I have no other recourse than to ask for help here.
XfinityMarcus
Official Employee
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1.9K Messages
3 hours ago
user_z5855v thank you for using the Xfinity Community Forums page to reach out regarding your video service. We can check on why your recent appointment was missed, but can you clarify for me what exactly the issue with your service is?
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