august829's profile

New Poster

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2 Messages

Fri, Oct 23, 2020 4:00 PM

TV Pixelation

The TNT channel picture is constantly pixelated and appears to be the only channel I am having this issue with.

Responses

ComcastMartin

Official Employee

 • 

2.4K Messages

6 m ago

Hi there, @august82,


Apologies to hear that you are seeing pixelation on your TV. We want to do our best here to help you resolve this. Before submitting your order, I want to spend a few minutes confirming with you that I've accurately captured the services you want. I'll ask you to review the order and, if it's correct, to please approve it. What phone number or email address would you like to use to complete this process? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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