Tv now

I just spent an hour and 30 minutes with the Xfinity rep who totally lied to me and talked in circles. It’s one of the worst experiences of my life with a rep.. I asked repeatedly if my local channels would be included. I told him it didn’t make sense. my bill was going down this now. I said local channels were very important to us. He said he assured me that it would be fine and I could just choose it from the new app. It is the worst I think someone has lied to me ever. Or maybe the worst I fell for it and that was the supervisor cause I couldn’t understand what the first person was telling me. I have been with Xfinity for 30 years. Shame on you seriously shame on you. I guess shame on me I let them wear me down. I can’t believe I fell for it. We are senior citizens and the TV is very important to us. I cannot believe I have to join the ranks of being duped by a company that I’ve stood by for 30 years. I guess shame on me.