Visitor
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2 Messages
Tv not receiving signel
My tv has been off line since last evening. The neighbors are not experiencing this problem. Would you go to my account and send me a signal. I tried pulling the plug and plugging back in. The screen says welcome BIENVENIDO.BIENVENUE.
user_kq8id7
Visitor
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2 Messages
2 days ago
Please verify my signal. I am not able to watch TV. All the neighbors have service.
we had a terrible storm last night could this b the reason.
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XfinityBenny
Official Employee
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878 Messages
11 hours ago
@user_kq8id7 Thanks for adding to the community. The Xfinity app or the map here https://www.xfinity.com/support/articles/check-service-outage is a great way to check the service immediately. Let us know if you need more help.
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