Tv is stuck

Thanks for posting on our community forums, formerdj57. When the TV displays "Preparing Your Channel Lineup," it is typically trying to reload channel authorization and guide information after a reboot. Please allow it a few more minutes to see if it completes on its own. If it remains stuck, please try unplugging the TV box for about 30 seconds and plugging it back in. If the issue continues after that, let us know how long it has been displaying that message and whether you're seeing any error codes. We'll be happy to help troubleshoot further.