Tv connection

We have no tv connection at the current time. Is this something xfinity is currently trying to resolve? We're in Joliet, Il

Responses

Oldest First

Selected Oldest First

U

user_4htjki

Visitor

•

1 Message

12 hours ago

I also have no connection in Hummelstown, PA

0

U

user_kal4gs

Visitor

•

1 Message

12 hours ago

Leola pa. Has no tv but wifi!

1

@user_kal4gs This was a known issue that has since resolved. Are you able to view your cable programming now? If you're still experiencing an interruption, please unplug your main cable box, wait about 30 seconds, and then plug it back in. Once it has fully restarted, recheck your channels.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

9 hours ago

0

XfinitySeth

Official Employee

•

1.2K Messages

9 hours ago

Good day user_udyc07! I appreciate you connecting with us in our community regarding your services, and we're here to help! I know how frustrating it can be to have your services interrupted out of nowhere when you need them most, but luckily our local teams are great about getting on top of area-wide issues to get them resolved asap 👍

At this time, are you receiving any specific error message or error codes on your TV? As a reminder, you can always check the status of services in your area at xfinity.com/support/statusmap.

0

Customer Service

user_udyc07

Tv connection

user_4htjki

user_kal4gs

XfinityLinda

XfinitySeth

New to the Community?