TV channel selection- MSG

I am a former NYC resident and

enjoy watching the Knicks and Rangers. I recently subscribed to Xfinity and was upset to learn that the MSG network was unavailable after I subscribed. I contacted customer service and asked if they would issue a credit to offset the cost of the MSG subscription. I was disappointed when they said no and will now look into other options like YouTube and Verizon.

Responses

XfinityRaf

Official Employee

•

662 Messages

2 months ago

Good afternoon @user_5nqfdq. While that channel is unavailable, there are options to see your teams in action. We have both NBA League Pass and NHL Center Ice available to cover all their games and more. You can find more details https://www.xfinity.com/learn/digital-cable-tv/sports/nba/league-pass and https://www.xfinity.com/learn/digital-cable-tv/sports/nhl/center-ice.

2

0

U

user_ko8rek

1 Message

I got the NBA app, and it keeps telling me the game is blocked because it’s available locally, when it’s not (it’s on MSG)

Like

Reply

6 days ago

0

XfinityBradM

Official Employee

•

770 Messages

Hey there, @user_ko8rek. It looks like Xfinity's agreement with the MSG Network expired back in September 2021 and we have not since gone into another agreement with that broadcaster. That being said, any games being shown on that network exclusively, Xfinity will not have access to it until a new agreement can be made between the two. Sorry to be the bearer of bad news but I am glad I was able to get you a rhyme to the reason you don't have access to that content.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

6 days ago

0

Customer Service

user_5nqfdq

TV channel selection- MSG

Was this helpful?

XfinityRaf

user_ko8rek

XfinityBradM

New to the Community?