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Thursday, October 10th, 2024 6:35 PM

TV cable outage

TV cable is put. Tried several times to reboot no luck

Official Employee

 • 

1.6K Messages

8 days ago

 

user_8mvbuz - Oh no! I know I enjoy my shows so we definitely want to help troubleshoot your TV as quickly as possible! Have you checked the Xfinity App, and/or Status Center to see if it's a reported service interruption impacting your area? While rebooting your equipment did you also check the cable connections on the TV and also at the wall plate to ensure everything is nice and tightly connected?

 

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