Visitor
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1 Message
Tv and internet service repaired timelinr
I got notice you would be upgrading your wire network and we would have some outages today Ok service had been out since 6 am saw trucks working out front then they left one pile from my house probably fir lunch well they have Nit been back and service is in and out When Will it be fixed?
EG
Expert
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117.2K Messages
6 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityLinda
Official Employee
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2.4K Messages
6 months ago
@EG We appreciate it!
@gmom2 Thanks for meeting us here in our community about your services. We're happy to look into this. However, your Xfinity app would be able to provide more up-to-date information. Do you use the app? Also, when these interruptions occur, you may also receive text messages. Have you received a text message or notification from the Xfinity app? If not, you may want to log in and check to make sure your contact phone and email are updated.
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EG
Expert
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117.2K Messages
6 months ago
YW @XfinityLinda !
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