U

Visitor

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1 Message

Thursday, November 4th, 2021 1:21 AM

Closed

Turn off vacation mode

I want to turn my service back on from vacation mode I had off. 

Official Employee

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923 Messages

3 years ago

Hi, @user_a63ec4. We'd be happy to help you with removing the seasonal hold. Please send us a direct message with your name and address in full.

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 

 

Click "Sign In" if necessary

Click the "direct messaging" icon or https://comca.st/3q4Y3pG

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

Expert

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110.1K Messages

3 years ago

The concern is not "Channels And Programming" related. Thread moved here to the proper help section, and for greater exposure to actual Comcast employees for assistance. 

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