Hi, @user_a63ec4. We'd be happy to help you with removing the seasonal hold. Please send us a direct message with your name and address in full.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3q4Y3pG
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
The concern is not "Channels And Programming" related. Thread moved here to the proper help section, and for greater exposure to actual Comcast employees for assistance.
XfinityChristina
Official Employee
•
923 Messages
4 years ago
Hi, @user_a63ec4. We'd be happy to help you with removing the seasonal hold. Please send us a direct message with your name and address in full.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3q4Y3pG
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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EG
Expert
•
110.5K Messages
4 years ago
The concern is not "Channels And Programming" related. Thread moved here to the proper help section, and for greater exposure to actual Comcast employees for assistance.
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