1 Message

Wed, Sep 22, 2021 12:43 AM

turn my internet back on

fix my service..I applied my EBB BENEFIT LAST MONTH 




89.8K Messages

1 m ago

Concern moved here to the Customer Service help section for greater exposure to actual Comcast employees for assistance. 

Official Employee


552 Messages

1 m ago

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I would be more than happy to review the account and see how we can assist you with getting the services turned back on. Please send us a direct message to "Xfinity Support".


To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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