Hello @mreinecke, thank you for taking the time to leave a post. Sorry, you ran into that during setup, which can definitely be confusing, especially when you’re just trying to get everything up and running. I can understand how frustrating it is to follow instructions that aren’t in the language you expect. We want the setup process to be simple and smooth, and this isn’t the experience we want for you. I have attached a link to the Xumo Stream Box activation process overview. This article provides steps to set up your Xumo box. Please let us know if you have any other questions.
XfinityMarshante
Official Employee
•
1.1K Messages
2 hours ago
Hello @mreinecke, thank you for taking the time to leave a post. Sorry, you ran into that during setup, which can definitely be confusing, especially when you’re just trying to get everything up and running. I can understand how frustrating it is to follow instructions that aren’t in the language you expect. We want the setup process to be simple and smooth, and this isn’t the experience we want for you. I have attached a link to the Xumo Stream Box activation process overview. This article provides steps to set up your Xumo box. Please let us know if you have any other questions.
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