Visitor
•
1 Message
Trying to reach customer retention
I have questions about the modern speed and the overall motor I’m paying for the best there is but it doesn’t look like I don’t see that quality of service till before I transfer service. I want to talk to someone with customer detention. I’ve been with Comcast for over 20 years
XfinityAmira
Official Employee
•
4.7K Messages
2 hours ago
Hi user_ixcb6s! Thanks for reaching out on our Xfinity Forum. It's a pleasure to have you in our community. My team is here to support you and would be more than happy to help you with your service/speed concerns. To best look into everything for you, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0