Visitor
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1 Message
trying to put an add on onto my service
trying to add on the tv package that has the big ten network to my tv plan. its an additional $9.95 per month. it will not let me complete the process online.
Visitor
•
1 Message
trying to add on the tv package that has the big ten network to my tv plan. its an additional $9.95 per month. it will not let me complete the process online.
EG
Expert
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121.3K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityTommy
Official Employee
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3.2K Messages
3 hours ago
Hello user_nr7jbd. I would love to help you get setup for the Big Ten season.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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