Visitor

 • 

1 Message

Sunday, April 26th, 2026 7:25 PM

Trying to get into Comcast’s email

When I put user name and password  it directs me to a page that wants you to go into yahoo. I have some important letters 

that I really need to get a refund of over $900.00. I want to stay with Comcast’s please help me get into my Comcast’s.

Oldest First
Selected Oldest First

Official Employee

 • 

2.3K Messages

3 months ago

 

user_hrzhwj Thank you for reaching out to us here today with your concerns regarding your Comcast email account. If your email address has already migrated to Yahoo your saved folders and emails should transfer as well. You can find more information at the following link https://www.xfinity.com/support/articles/yahoo-email-migration-overview

 

Visitor

 • 

1 Message

2 hours ago

Can’t get my Comcast email. Help!

Official Employee

 • 

2.5K Messages

@user_5zatt6  Our team can help.

What happens when you check your email?

Can you tell us more information such as how you're accessing you emails. Are you seeing any error messages? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
forum icon

New to the Community?

Start Here