Visitor

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3 Messages

Monday, July 27th, 2026 1:59 AM

Trying to connect with my Internet

Paid bill not getting service 

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Selected Oldest First

Official Employee

 • 

335 Messages

2 hours ago

@user_habfxt Thank you for reaching out and bring this post to our attention, Is your account currently up to date? When you view your account from the Xfinity app or our website do you have any notices? 

Visitor

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3 Messages

No I don't have any notice 

Visitor

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3 Messages

Can someone help me please 

Official Employee

 • 

1.3K Messages

To confirm, was the payment made to restore service @user_habfxt?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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