Visitor
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1 Message
Trying to Change Payment Method Website incapable
I am unable to change my payment method as site is having issues for quite a while and states it can't do it now.
Visitor
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1 Message
I am unable to change my payment method as site is having issues for quite a while and states it can't do it now.
XfinityBillie
Official Employee
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3.8K Messages
8 hours ago
@Huckin Thank you for taking the time to reach out to us here on our Xfinity Forums. I definitely understand the frustration if you are running into errors updating the payment method on our website. Have you also attempted updating the payment method via our Xfinity app if the website is giving you an error? You can find the directions on how to update the payment method here. Can you also share where in the steps for the website you run into the error?
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