Visitor
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1 Message
Trying to cancel service
Hi,
I'm trying to cancel my Xfinity home internet service. I've called in, but it seems my account is still active. What's the best way to reach out to Xfinity to ensure the account is cancelled and that the remainder of the month is refunded?
XfinitySeth
Official Employee
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1.3K Messages
16 hours ago
Good day user_3xzc5o, and thank you for creating a post in our community! We hate to lose you as a member of the Xfinity family, but we always want to make sure any request you have goes over smoothly nonetheless. I see you've already sent us a direct message with the needed account information, so I'll be happy to follow up with you shortly to confirm you recent request.
Please look forward to my reply 👍
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