M

Visitor

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1 Message

Tue, Apr 13, 2021 2:44 PM

Trying to Add Service - Address Not Recognized

Trying to add new residential service, but the online search won't recognize the address.    The address previously had comcast cable, so I know it's available there, but that is no longer active. 

Responses

EG

Expert

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86.5K Messages

1 m ago

Concern moved here for greater exposure to actual Comcast employees. 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

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139 Messages

1 m ago

@medic1430 Hey there! We can help research the address more for you. Please send us a private message by selecting the chat icon in the top right-hand corner and search Xfinity Support. We'll be there to help. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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