zeblentz1959's profile

New Poster

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3 Messages

Mon, Jan 18, 2021 4:00 PM

Try Again

been a xfinity customer for 4 hours and I already HATE their service. Continue to get TRY AGAIN messages for majority of local stations, FXX, TBS an others. 

 

Will be contacting Directtv tomorrow!

Responses

Again

Expert

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25.3K Messages

3 m ago


@zeblentz1959 wrote:

been a xfinity customer for 4 hours and I already HATE their service. Continue to get TRY AGAIN messages for majority of local stations, FXX, TBS an others. 

 

Will be contacting Directtv tomorrow!


Try rebooting your box.  Are you on the X1 platform?  And what level of cable tv service do you have?

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New Poster

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3 Messages

3 m ago

rebooting and refreshing the box made no difference. 

Again

Expert

 • 

25.3K Messages

3 m ago


@zeblentz1959 wrote:

rebooting and refreshing the box made no difference. 


Please answer the other two questions.

Thanks

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New Poster

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3 Messages

3 m ago

Yes, X1

Not sure how to answer the last question.

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