New Poster
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8 Messages
True Wireless stereo connection instructions for Frequency 2.0
Tried too follow the instructions for the Frequency 2 .0 to have two(2) Bluetooth Speakers connected to my TV to enhance the sound….
The instructions that are. Included in the box are very poorly written……
Could any body Please help out !!!
Perhaps one of the Authorized Agents monitoring the site could ???
Much Appreciated……
CCDevinC
Contributor
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473 Messages
3 years ago
Hey there @joegeri Thanks for taking the time out of your day to reach us here at Xfinity on Forums! I'm sorry that you are having trouble connecting your speakers. Are you trying to connect them using the Wi-Fi or having issues connecting them via Bluetooth?
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EG
Expert
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110.1K Messages
3 years ago
The concern is not "accessibility / disability" help related. Thread moved here to the proper help section, and for greater exposure to the Comcast corporate employees (The Digital Care Team) for assistance.
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joegeri
New Poster
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8 Messages
3 years ago
I am trying to connect “BOTH” of the Frequency 2.0 Bluetooth Speakers to my TV “ , both at the SAME time to accomplish….
”True wireless stereo” as per page 6 as described in the booklet included with the Speakers….
The instructions are very confusing to say the least !!!
Looking for someone who could decipher these terrible instructions…
Put them in a logical step by step format..& possible post them ??
or e-mail them to me ??
Thank you
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joegeri
New Poster
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8 Messages
3 years ago
Connect one to your “BOX” ????
What goes that mean???
Now I am thoroughly confused!!!
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BruceW
Gold Problem Solver
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26.3K Messages
3 years ago
Tsk, tsk. See https://forums.xfinity.com/conversations/customer-service/xfinity-rewards-bluetooth-speaker/629b757e855f616353aeb5f5?commentId=629b87a8855f616353aeb7b4 page "06 True wireless stereo function".
(edited)
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