Trouble

Hello, @user_ecoqnr! Thank you for taking the time to visit our community forum. You've come to a great place for help! Our Digital Care Team is amazing to work with because we are experts in all areas of your account, service(s), equipment, bill, and more :) It would be my pleasure to assist you further, please just refrain from posting personally identifiable information such as account or contact details while we work in this public space. May I ask what kind of trouble you're having at this time?

my Xfinity is not working. I was on with a technician yesterday who said that I needed a new router and that one would be delivered, but I don’t know when to expect it or if to expect it

Is there anyone receiving my message?

Can I hear actually call me on the phone? This is not working for me. My phone number is [Edited: "Personal Information"].