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user_q8tspa
1st Topic

Visitor

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1 Message

Tuesday, October 14th, 2025

TROUBLE PAYING BILL WITH LINK

The link doesn't work. The chat doesn't work. The assistant doesn't work. The login says neither I nor my husband can even make a payment (it says neither of this has the right to do so). We just want to pay our bill. We need a person to call us ASAP. 

Question

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Updated 

5 hours ago

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XfinityQue

Official Employee

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143 Messages

5 hours ago

 

user_q8tspa, Hi and thanks for reaching out. I understand paying your bill is important. I am not sure what link does not work, but have you tried processing the payment within your account? You should be able to make a payment. Visit here to make a payment. 

 

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