Skip to main content
user_kf33w
1st Topic

Visitor

 • 

1 Message

Wednesday, February 18th, 2026 8:28 PM

Trouble Changing Password [Edited]

I canceled my Xfinity internet account awhile ago and kept the comcast.net email. Now I am having trouble changing the password to this email of [Edited: "Personal Information"]

Question

 • 

Updated 

2 hours ago

 • Edited

4

1

0

Oldest First
Selected Oldest First
XfinityJeffB

Official Employee

 • 

17 Messages

2 hours ago

 

kfowler33 Thank you for reaching out on our forums. We are still here to help you. How long ago did you last access your email account? Immediately after disconnect, you must access your account every 90 days to keep it active. The following article should provide some good answers for you here.

 

0

0

forum icon

New to the Community?

Start Here