Scully504's profile

New Poster

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1 Message

Fri, Oct 30, 2020 5:00 AM

Trouble adding Unlimited Data - says "temporarily unavailable"

I too am having issues adding the unlimited data to my account. When I try to add it, it says it is adding it but them switches to a screen that says "temporarily unavailable".

 

Please help! Thank you

Responses

Regular Visitor

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1 Message

6 m ago

Same, I'm having the same issue

Official Employee

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2.9K Messages

6 m ago

Greetings, @Scully504 and @bbuenarte98! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear you are running into issues with trying to get the unlimited data added to your account. You certainly have come to the right place! I would like to have a look and make sure this is getting added to your account. Can you please send a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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