Triple Play Plan

I would like to see what promotions are available for current customers. I have the triple play plan and my bill has gone up considerably. Overall, I have been pleased with my services but the price increases are becoming too much for my budget.

Responses

XfinityAngie

Official Employee

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981 Messages

28 days ago

s2ps, Thank you for reaching out to Xfinity Support. You can go to https://www.xfinity.com/planbuilder to see what options are available for you.
You will want to ensure you are signed in using your Xfinity credentials in the upper right-hand corner of the page. If you need any assistance at all, just let us know and we would be happy to help.

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user_9aibph

1 Message

That doesn't work. The only plan I see downgrades my internet speed and forces me to chose mobile. I don't want either of those things. The plan builder tool stinks.

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Reply

10 days ago

0

XfinityEva

Official Employee

•

999 Messages

Hey user_9aibph sorry to hear thats not working for your needs. We can definitely check with you on what services and tiers you are looking for. Just send us a direct message with your full name and service address to get started.

Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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