6 Messages

Thursday, July 18th, 2024 4:58 AM

Closed

Tried to activate a new equipment 4times

Tried to activate my own equipment, was kicked out from chat four times, was kicked out from phones two times. The most ridiculous and time-consuming experience.

Oldest First
Selected Oldest First

6 Messages

2 years ago

This is the first snapshot 

6 Messages

2 years ago

This is the second snapshot 

6 Messages

2 years ago

This is the third snapshot of a web page

6 Messages

2 years ago

Will start looking at Verizon, they are new in our area...

Official Employee

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4.4K Messages

@user_49hy67 I am sorry for how your experience has made you feel. Were you able to get your services activated?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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