Visitor

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1 Message

Wednesday, June 7th, 2023

Closed

Tree

Hi

 Xfinity tech ran a cable through a tree not on our property and the limbs are growing up and around cable. What can you do? 

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Retired Employee

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1.5K Messages

2 years ago

Hello, @user_29b50f. Thank you for reaching our team on Forums and reporting the cable concern. Please send a direct message with your full name and address to further assist.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.

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