New Poster
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1 Message
tree trimming
i m aware of previous posts regarding tree trimming and removal. I have 2 more specific questions regarding lines in trees and potential problems.
The first being a dead tree on my property entwined with what i believe are 3 comcast trunk lines on a comcast right of way that I'd like to remove. The second being i a tree I'll be cutting down with a power and comcast service cable in. The power company will be coming to lower and deenergize their cable when i remove it. What is comcast's protocol for such a thing?
I talked to a comcast representative who said comcast will not move anything and their policy is only to show up and replace and repair when it is damaged. Is this true?
The first being a dead tree on my property entwined with what i believe are 3 comcast trunk lines on a comcast right of way that I'd like to remove. The second being i a tree I'll be cutting down with a power and comcast service cable in. The power company will be coming to lower and deenergize their cable when i remove it. What is comcast's protocol for such a thing?
I talked to a comcast representative who said comcast will not move anything and their policy is only to show up and replace and repair when it is damaged. Is this true?
Responses
XfinityMartinB
Official Employee
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2.5K Messages
10 m ago
Hello, @TC2020,
I want to pull up your account and look into this for you. Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
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