Tree resting on overhead Comcast com lines along the street.

A tree has fallen over next door in the public right of way and is resting on overhead Comcast lines that serve the neighborhood pulling them towards the street.

I can't seem to get the Xfinity assistant to understand, it will only give me the following options under: "I think cable wires outside my home pose a safety risk":

1) Tripping or Injury Risk

2) Low Hanging Cable is blocking traffic

3) Cable wires are laying across street

And it won't let me connect with a live agent to better describe the situation.

How do I report this before it takes the neighborhood's service down?