Visitor

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2 Messages

Tuesday, March 3rd, 2026 10:08 PM

Traveling to Mexico

Will my Cell Phone work in Cancun Mexico?

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Official Employee

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3K Messages

3 hours ago

Hi there, @user_3j4b0n How exciting, I would love to be in Cancun now. Yes, your Xfinity Mobile phone will work in Cancun, Mexico. If you have a Premium Unlimited or Unlimited plan, unlimited calls, texts, and 5 GB of high-speed data are included, with slower speeds after. -Richard

Visitor

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2 Messages

do I have a premium plan

Official Employee

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3K Messages

Thank you for your reply, @user_3j4b0n To identify your Xfinity Mobile unlimited plan, log in to the Xfinity app or Xfinity Mobile website and navigate to the "Services" or "Account" tab to view your line details, data usage, and plan name (e.g., Unlimited or Premium Unlimited). Your current plan details are also listed on your monthly billing statement.-Richard

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