Visitor
•
1 Message
Trash near recently serviced Xfinity box
An Xfinity roadside box on Foxhole Road in Galena MD 21635 was recently serviced. The service person left all of the old, replaced and unused hardware on the ground along with metal tailings, etc… This is not a good look for Xfinity. A similar situation occurred before with empty paint cans, from marking lines, tossed on the roadside. Please follow up with the service personnel and contractors. You can do better!
XfinityBenny
Official Employee
•
819 Messages
2 days ago
@user_969e8c Thanks for bringing this to our attention. We can help if you can get us the exact address in private. We'll also get your contact details to submit the request, and also keep you updated with the progress. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0