Visitor

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1 Message

Wednesday, January 14th, 2026 11:57 PM

Transition to Yahoo email?

How would I know if I received the email saying I needed to transition from Comcast email to Yahoo email? I may have accidentally deleted or it went to SPAM email? Is there a way to check?

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Gold Problem Solver

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27K Messages

11 days ago

... I may have accidentally deleted ...

You don't need an email. Instead, log in to https://xfinityconnect.email.comcast.net/emailMigration. If the account you logged in with is ready to be migrated, that page will say:

You're invited to upgrade your email account to Yahoo Mail ... 

If the ID has already been migrated, the page will say:

Your Comcast.net email account is accessible at Yahoo Mail ...

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1.2K Messages

10 days ago

Good morning @user_893789, you can learn more about the transition to Yahoo email here:

https://www.xfinity.com/support/articles/yahoo-email-migration-overview

https://www.xfinity.com/support/articles/yahoo-email-migration-safety

Visitor

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19 Messages

7 hours ago

@XfinityJoe I have all the information you suggested since last Aug, plus keep up with this; waiting and wondering if I have missed it myself. I have even gone to Yahoo to see if my accounts were created. Still wondering

@BruceW And the third response is "no" response. I have had this link since last year as well. But still wonder, especially since I was told there is no contingencies if by chance one is never notified.

Thank you for your time,

MP

(edited)

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