Transferring service

user_loduhi. Hi! It's a great day at XFINITY! Thanks for reaching out to us to find out if you need to bring that box that was left by the previous owner. I am the same way as I would not want any unexpected rental fees. You've reached the support page! We are a group of expert specialists to assist with inquiries such as this over social media. We can help. For starters, this would depend on a couple of things. If your location is a WiFi ready apartment then you would leave the equipment. This is an awesome way for us to provide convenience for our customers. Another thing to consider is if you're doing a service transfer within the same area. Are you setting up a brand new account at the new address or transferring services over?