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Transferring service from landlord to me
hello, I'm trying to transfer the service from my landlord to myself, or add myself onto the account so i can make changes and pay the bill online etc. Ive called customer service several times and have been getting conflicting stories on how to accomplish this, any help would be appreciated.
XfinityThomasB
Official Employee
•
1.9K Messages
2 years ago
Hello @user_32d837
Great question! Sorry that it was an involved process to find the steps. I included the link here below to complete this process. We have everything setup through our website to submit the proper documents needed. That link is right here below. Thank you!
https://www.xfinity.com/support/articles/account-ownership-change
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