Visitor

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1 Message

Monday, November 3rd, 2025

Transferring phone

I have no service after transferring my phone 

Oldest First
Selected Oldest First

Official Employee

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2.6K Messages

7 hours ago

Hi there, @user_byoqbi Thank you for taking the time to reach out. I’m so sorry to hear you’re having trouble after transferring your phone — I know how stressful it is to be left without service, especially right after making a change. Let’s get this sorted out. You came to the right place for assistance. Can you please send me a DM with your full first and last name along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

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