Visitor
•
1 Message
Transferring locations
I am currently transferring locations and I have filled out the necessary details but I still can’t get my Internet to work at the new location. Just troubleshooting. Is there a buffering time?
Visitor
•
1 Message
I am currently transferring locations and I have filled out the necessary details but I still can’t get my Internet to work at the new location. Just troubleshooting. Is there a buffering time?
XfinityThomasC
Official Employee
•
2.6K Messages
4 days ago
Hello, @user_5r8rar if your modem takes longer than 10 minutes to register there may be an issue. Have you checked all the cabling for damage or loose connections? Since this is a new residence have you tried all the cable outlets? It's common to have only one active outlet.
0
0