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Friday, March 21st, 2025 5:54 PM

Transfer WiFi to new place

Hello, 

I am moving into a new apartment and I already put in a request to transfer the wifi 4/1/2025. I’m wondering if I can move that date up to 3/22/2025 so that we have access to wifi tomorrow.

Expert

 • 

110.1K Messages

1 month ago

The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.  

Official Employee

 • 

1.8K Messages

1 month ago

 

user_r83jc0Hello, and thank you for reaching out to Xfinity Support. I would be happy to help you with your transfer of service. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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