Visitor
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1 Message
Transfer services
I as in the middle of transferring my service my new address was accepted then the page refreshed as I grabbed my card to pay for the prepaid refill now it’s saying new address is already taken.
Visitor
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1 Message
I as in the middle of transferring my service my new address was accepted then the page refreshed as I grabbed my card to pay for the prepaid refill now it’s saying new address is already taken.
EG
Expert
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122.1K Messages
47 minutes ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBillie
Official Employee
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4.5K Messages
38 minutes ago
@user_gjgwch Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I understand that you ran into an error trying to transfer your services. Just to clarify, is this for a prepaid account?
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