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Friday, November 1st, 2024 5:12 PM

transfer services webpage is broken

After entering date and new service address, "Keep Moving" button redirects to a broken page: https://www.xfinity.com/digital/www.xfinity.com/error/buy/sorry?errorCode=buy-error

Official Employee

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1.1K Messages

13 days ago

@user_0y4xas  I’m sorry to her about the issues you'e having with setting up your move online. I can see your live chat message and I will continue to assist you there.

Official Employee

 • 

1.3K Messages

13 days ago

@user_0y4xas - Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our Forums guidelines. You must first create your own public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads up for future reference, and I look forward to assisting you further!

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