Visitor

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1 Message

Wednesday, April 1st, 2026 6:09 PM

Transfer Service

My current service is for [Edited: Personal Information]. I am moving tomorrow to:

[Edited: Personal Information].

i need my service transferred to the new address in Atlanta. What do I need to do?

Oldest First
Selected Oldest First

Official Employee

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1.7K Messages

5 hours ago

 

user_mq3e8e Thanks for creating a post. I'd love to help check the serviceability at your new place and set up the transfer order for you. As a note, please refrain from providing personal information in your post, as all users can see it. So we can help in a secure private area, please send our team a direct message with your full name and address.

 

To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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