Transfer service

user_86bze2 Welcome to our community forum and thank you @EG for moving this post so we can jump in and help. I'm excited to help you set up your Xfinity service! I'm so sorry to hear no one showed up for the appointment, and I'd like the opportunity to turn this experience into a positive one :). 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account, and I'll stick with you every step of the way until you confirm everything is up and running.