New Poster
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1 Message
Transfer Service
I have been trying to transfer my service for weeks and now I'm without internet and I work from home. I was initially told I could not get service then told I could by a comcast technician in my new neighborhood. I have an open ticket 1719643 that seems to be moving really slow. My neighbors behind me have xfinity service So I am not sure why its so difficult for me to get service. Need help asap.
XfinityMartinB
Official Employee
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2.6K Messages
2 y ago
Hi there! Thank you for posting your inquiry on your transfer of services. You have reached the right place for help! Can you please private message me your full name, account number, and old and new address? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
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