1 Message
Transfer phone number
I just ordered a new phone through Xfinity and I need to transfer the phone number from my old device to new device
1 Message
I just ordered a new phone through Xfinity and I need to transfer the phone number from my old device to new device
XfinityRay
Official Employee
•
2.4K Messages
9 hours ago
Hello, user_bipucp! Congratulations on your new device! That's always exciting! We would be happy to help with your number. When you ordered the device did you set it up to replace your current device or did you order the phone as a new line? If it was set as a replacement the number will transfer automatically. When you activate the device it asks if you want a new number or to keep the current number.
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