Visitor

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2 Messages

Tuesday, June 30th, 2026 4:29 PM

Transfer phone lines

I just joined xfinity. We have to transfer our phone lines. Is that something we can do over the phone or do we need to go in person?

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Official Employee

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2.7K Messages

4 hours ago

Hello, @user_6glk56! Thank you for reaching out by creating a new post on our Xfinity Community Forum. You've come to a great place for support, and our Digital Care Team is happy to help in whatever way we can :) To clarify, did you recently add Xfinity residential service(s) such as Xfinity Internet, Xfinity Video, and/or Xfinity Voice? Did you also join Xfinity Mobile for your cell service? I just want to make sure we understand if you're looking to port landline and/or mobile numbers over.

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