Transfer account to my parent

oz2026, thank you for reaching out. I'll be glad to help you with the transition. I see you sent a direct message, so I'll follow up there shortly. As a heads-up, we kindly ask that you wait for our reply before sending us a direct message so we can better track your case. You can read more about unsolicited direct messages here: https://forums.xfinity.com/conversations/guidelines/xfinity-forum-guidelines/602da8fdc5375f08cd20b38c. I appreicate your understanding.