Transfer account ownership

Hello, I was wondering if you could help me transfer the ownership of my account to my roommate since I moved out of my old place and into a new one. Thanks a lot for your help!

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XfinityQue

Official Employee

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227 Messages

25 days ago

user_4cpdz3, Hi we can help guide you in the right direction in regards to that. Congratulations on your move 🤩! How long has it been since you moved out?

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user_4cpdz3

Visitor

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2 Messages

Hi. Thank you for your help. I moved out at the end of August 2025.

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3 hours ago

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XfinityThomasB

Official Employee

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2.4K Messages

user_4cpdz3

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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2 hours ago

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Customer Service

user_4cpdz3

Transfer account ownership

XfinityQue

user_4cpdz3

XfinityThomasB

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